Privacy Policy

Uni Trinity Co., Ltd.

Effective Date: 19 October 2026
Last Updated: 19 October 2026

1. Introduction

Uni Trinity Co., Ltd. (“the Company”) values the protection of personal data and is committed to processing personal data in accordance with applicable personal data protection laws and other relevant laws.

This Privacy Policy explains how the Company collects, uses, discloses, and retains personal data when you visit our website, contact us, complete an enquiry form, communicate with our employees, or conduct business transactions with us.

The Company operates a rice processing and export business, serving customers and business partners in Thailand and internationally.

This Policy is intended to inform you about the Company’s personal data processing practices. Each processing activity is carried out under the legal basis and conditions applicable to that activity.

2. Personal Data We Collect

The Company may collect the following personal data, depending on the nature of your interactions with us and our business activities.

2.1 Information Submitted Through Website Forms

When you complete a contact form or submit an enquiry through our website, the Company may collect:

• First and last name
• Company or organisation name
• Email address
• Telephone number
• Messages or other details you provide to the Company

You should provide only the information necessary for business communications and enquiries. You should not submit sensitive personal data through the form unless it is necessary and the Company has specifically requested it.

Information submitted through the website contact form is sent to info@unitrinity.co.th so that the Company can review your enquiry and respond.

If you do not provide the necessary information, the Company may be unable to answer your enquiry or contact you as requested.

2.2 Personal Data Obtained from Other Sources

The Company may collect personal data relating to prospective customers, importers, distributors, business partners, and business contacts from sources that can lawfully be accessed, or from external individuals and organisations, such as:

• The website of the company or organisation with which the individual is associated
• Professional networking platforms
• Business directories, trade associations, and business databases
• Websites and participant information relating to trade fairs or business conferences
• Business contact database providers and contact information search tools
• Referrals or introductions from customers, business partners, or other business contacts

The information collected may include first and last name, company name, job title, responsibilities, business email address, business telephone number, country of business operations, and other information relevant to business communications.

The Company may obtain information from reliable external sources to verify, update, or supplement information provided by individuals or previously collected by the Company, so that the information remains accurate, complete, and up to date.

Where applicable law requires an individual’s consent or authorisation before a third party discloses their personal data to the Company, the Company will comply with those requirements.

2.3 Technical Information and Information from Third-Party Services

When you visit our website, the website systems or relevant service providers may process certain technical information, such as your IP address, browser information, access dates and times, and system logs, to ensure the website functions properly and to maintain system security.

The website contains embedded YouTube videos and Google Maps, which are third-party services. These services may process technical information or use related technologies in accordance with each provider’s settings and terms.

The Company does not intend to use cookies for advertising that tracks behaviour across websites. However, the Company will review the actual operation of the website and connected services to ensure that information provided about cookies and tracking technologies reflects their actual use and complies with applicable law.

3. Purposes for Using Personal Data

The Company may use personal data for the following purposes:

1. To answer enquiries and respond to individuals who submit information through our website or other channels.
2. To communicate with existing and prospective customers about products, product specifications, prices, quotations, samples, and business opportunities.
3. To introduce the Company’s products and manufacturing and export capabilities to prospective customers where permitted by applicable law.
4. To prepare quotations, negotiate and perform contracts, accept orders, and manage customer relationships.
5. To coordinate product preparation, packaging, exports, export documentation, and delivery.
6. To coordinate with importers, distributors, transport providers, customs brokers, suppliers, and relevant business partners.
7. To maintain business records and comply with accounting, tax, customs, and other applicable regulatory requirements.
8. To maintain the security of the Company and its information systems, including preventing fraud or misuse of information.
9. To establish, exercise, or defend legal claims where necessary.

The Company will process personal data only to the extent necessary and under an appropriate legal basis in accordance with applicable law.

The Company does not currently make decisions based solely on automated processing of personal data, without human consideration, where such decisions may produce legal effects or similarly significant effects on individuals.

4. Legal Bases for Processing Personal Data

The Company may rely on one or more of the following legal bases, depending on the nature of the processing:

• Consent: Where the individual has provided consent and the law requires consent.
• Contractual necessity: Where processing is necessary to take steps at an individual’s request before entering into a contract or to perform a contract.
• Legitimate interests: For example, responding to business enquiries, maintaining customer relationships, and developing commercial relationships, taking into account the necessity of the processing and its impact on individuals’ rights.
• Compliance with legal obligations: Where processing is necessary to fulfil a legal obligation.
• Legal claims: Where processing is necessary to pursue or defend rights or manage disputes, as permitted by law.

The legal basis relied upon will vary according to the activity, purpose, and applicable law.

5. Email Communications with Domestic and International Customers

The Company uses email as one of its channels for communicating with customers and business partners in Thailand and internationally.

Company employees may use business email accounts under the Company’s domain to communicate with customers and business partners.

The Company may use business contact information for purposes such as:

• Responding to enquiries and following up with existing customers
• Following up on previous discussions or requests
• Introducing products and the Company’s manufacturing and export capabilities to prospective customers
• Sending product information, quotations, and relevant business information
• Establishing and maintaining commercial relationships with importers, distributors, retailers, and other businesses

The Company will consider the applicable legal basis and direct marketing requirements in the relevant countries, taking into account the type of recipient, the source of the information, and the nature of the message.

The fact that an email address is publicly available on a website or is a company email address does not mean that the Company may send unsolicited sales emails to that address in every case.

Recipients may opt out of marketing emails by replying to an email they receive or by sending a request to info@unitrinity.co.th.

The Company will act on such requests in accordance with applicable law and may retain the minimum information necessary to prevent further marketing emails from being sent to individuals who have opted out.

The Company may still need to send non-marketing emails, such as communications relating to orders, contracts, deliveries, or necessary business activities, where permitted by law.

6. Disclosure of Personal Data

The Company does not sell personal data to third parties.

The Company may disclose personal data, to the extent necessary and lawful, to individuals or organisations involved in its operations, such as:

• Company employees and authorised personnel
• Website hosting and IT service providers
• Email and business communication service providers
• Document storage service providers
• Professional advisers, such as legal advisers, auditors, and accounting advisers
• Transport providers, freight forwarders, and shipping agents
• Customs brokers, customs authorities, and relevant government agencies
• Business partners whose involvement is necessary to fulfil orders or provide requested services
• Courts, regulators, competent authorities, or other persons where required or permitted by law

The Company will disclose personal data only to the extent necessary for the relevant purposes and in accordance with applicable law.

7. Data Retention

The Company will retain personal data only for as long as necessary for the purposes for which it is collected and processed, taking into account the type of information, the nature of the business relationship, communication needs, and applicable legal requirements.

For prospective customers with whom no business relationship has been established, the Company’s approach is to retain personal data for no longer than one year, reviewing the need for retention as appropriate.

For existing customers and customers who have previously conducted business with the Company, the Company will retain information necessary for business operations and commercial relationships, reviewing the need for retention according to the type of information and the purposes for which it is used.

Information relating to orders, contracts, accounting, tax, exports, or disputes may need to be retained for periods required by law or for as long as necessary to protect the Company’s legal rights.

When personal data is no longer necessary, the Company will appropriately delete, destroy, or anonymise it, unless there is a lawful reason to continue retaining it.

8. Data Security

The Company values the security of personal data and will implement appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, loss, or destruction.

The Company will establish access controls and maintain relevant systems as appropriate to the nature of the processing and the associated risks.

However, no method of electronic transmission or storage can guarantee absolute security.

9. Your Rights Regarding Personal Data

Subject to the conditions and limitations of applicable law, you may have the following rights regarding your personal data:

• The right to access your personal data
• The right to obtain a copy of your personal data under the conditions prescribed by law
• The right to have inaccurate or outdated information corrected
• The right to request deletion or destruction in circumstances specified by law
• The right to restrict processing in certain circumstances
• The right to object to processing in certain circumstances
• The right to receive or transfer your personal data where provided by law
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a competent supervisory authority

You may have the right to object to the use of your personal data for direct marketing or to request that the Company stop sending marketing emails, in accordance with applicable law.

To exercise your rights or enquire about your personal data, please contact info@unitrinity.co.th. The Company may request additional information only to the extent necessary to verify your identity or the authority of the person submitting the request.

The Company will consider and respond to requests within the time limits and under the conditions prescribed by applicable law. If the Company cannot fulfil a request, it will explain the reasons as required by law.

10. Cookies and Tracking Technologies

The Company’s website is not intended to use cookies for advertising that tracks behaviour across websites.

However, the website uses third-party services, such as YouTube and Google Maps, which may use cookies or related technologies in accordance with the providers’ settings and terms.

The website systems or hosting providers may use technologies necessary for the operation of the website or process technical information to maintain system security and stability.

Where applicable law requires additional information to be provided or consent to be obtained before using particular cookies or technologies, the Company will comply with those requirements.

11. Children’s Personal Data

The Company’s website and business services are primarily intended for organisations and business contacts.

The Company does not intentionally collect children’s personal data in the ordinary course of its business. If you believe that a child has submitted personal data to the Company, please contact us so that we can investigate and take appropriate action in accordance with applicable law.

12. Changes to This Privacy Policy

The Company may update this Policy from time to time to reflect its business operations, changes to the website, legal requirements, or personal data protection practices.

The Company will publish the updated Policy on its website and indicate the date of the latest update.

13. Contact Information

If you have any questions about this Policy, wish to exercise your rights regarding personal data, or would like to opt out of marketing emails, please contact:

Uni Trinity Co., Ltd.
9/9 Moo 4, Asia Industrial Estate (Suvarnabhumi)
Klongsuan, Bangbo, Samutprakarn 10560, Thailand
Email: info@unitrinity.co.th
Telephone: +66 2329 9191
Website: www.unitrinity.co.th

Information submitted through the website contact form is sent to info@unitrinity.co.th.